1.1. The hotel collects personal data from customers in order to provide hotel services and manage reservations.
1.2. Personal information we may collect includes, but is not limited to: names, addresses, telephone numbers, email addresses, payment details and customer preferences.
1.3. The hotel collects personal data only with the consent of the customers or when necessary for the performance of the accommodation contract.
2.1. Personal data is used for the purposes of processing reservations, communicating with customers, providing services and managing accounts.
2.2. The hotel may use the personal data to send marketing messages and special offers only if the customer has given his express consent to this.
3.1. The hotel may share personal data with third parties when necessary to provide the services the customer has requested, such as with payment providers or travel agents.
3.2. Personal data may also be shared with authorities when required by law or at the request of law enforcement authorities.
4.1. The hotel takes appropriate technical and organizational measures to protect personal data from unauthorized access, destruction, loss, modification or disclosure.
4.2. Only authorized employees of the hotel and third parties who are necessary for the performance of the services have access to the personal data.
5.1. Personal data is stored for the time necessary to fulfill the purposes for which it was collected, unless required or permitted by law.
5.2. After the expiration of the storage period, the personal data is deleted or anonymized, unless this is necessary to comply with legal obligations or protect the rights of the hotel.
6.1. Customers have the right to request access to their personal data, as well as to correct, delete or limit their processing.
6.2. Customers have the right to withdraw their consent to the processing of personal data for marketing purposes at any time.
7.1. The hotel reserves the right to change this privacy policy at any time. Any changes will be posted on the hotel website.
This privacy policy is valid from 04/05/2024 and replaces all previous versions.
